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We’ve recently discovered a rare issue that could affect a small number of Android users when trying to dial 9-1-1. Don’t worry. You will only be unable to dial 9-1-1 if you have VoIP apps like Skype or Viber set as your default voice dialer.  If that’s the case, there are a few easy steps you can take to fix the problem.

When you dial 9-1-1 through a VoIP app, your phone will try to go back to regular dialing instead.  If the VoIP is set as your default dialer, it will stop your phone from moving to regular dialing and the 9-1-1 call will fail.

Please do not dial 9-1-1 to test whether or not you are able to make an emergency call.  Simply follow these steps to correct the issue:

1. Select Settings (or System Settings) on your phone

2. Scroll down to Applications (may be listed as Apps or Application Manager)

3. Select the phone dialer application that was set as the default for dialing calls (e.g. Skype or Viber)

4. Scroll down to the “Launch by default” section and click on the “Clear defaults” button

To make sure you don’t encounter this problem again, choose your native phone dialer to place calls until this issue is fixed.  Thanks for your attention and stay safe!

Visit: www.koodo.com/ideas

Koodo Ideas has already been the inspiration for some great stuff here at Koodo. Like when Mobile Master Paul Deschamps posted his idea on the Koodo Community. He suggested we should offer a discount to folks who brought in unlocked phones to be used with a Koodo plan. We thought it was a genius idea so we made it happen. Now you can bring your unlocked phone to Koodo and save 10% on your monthly bill! Thanks, Paul. And just think, you could be next.

For a chance to see one of your ideas come to life, post your thoughts about something we could do better at koodo.com/ideas. We’re always reading your submissions and looking for the best and brightest. Visit koodo.com/ideas and share your idea today!

The Nokia Lumia 520 is here! Once you hear about some of the exciting new features, you’ll want to check it out.

Navigating has never been easier thanks to the Nokia Lumia 520’s free HERE Maps. Type in your destination and HERE Maps will get you there fast. HERE Drive gives you turn by turn directions and HERE Transit plots your quickest route on public transit, including departure times and walking distances.

The Nokia Lumia 520 has a super-sensitive screen. You can even use it with gloves on, which means no more frozen fingers during those cold winter months.

Take amazing photos with the Lumia’s exclusive digital lenses. You can add motion to your images with Cinemagraph, take multiple photos with a single click using Smart Shoot, and take sweeping wide shots with Panorama.

And Windows Phone 8 lets you live in the now. Live Tiles constantly update in real time on your start screen. You can customize the content by moving and resizing the tiles. Windows Phone 8 gives you 7GB of storage on Microsoft SkyDrive so you can sync your phone and computer. And you can work from anywhere with pre-installed Outlook, Word, Excel and Powerpoint.

Check out the Nokia Lumia 520 here or head to your nearest Koodo shop for a hands-on demo.

The Nokia Lumia 520 is here for $0 on the Tab. http://koo.do/nlumia520

You can find them at Koodo Shops, London Drugs, Cellular Point, and Blacks. Just make sure to call ahead! http://koo.do/locator123

There’s nothing quite as satisfying as posting a great photo to your Facebook, Instagram or Tumblr and watching the Likes and comments roll in. But let’s be honest, getting that kind of traction is becoming harder and harder. The best way to get your friends’ attention is to post eye-catching “like-bait” that they won’t be able to resist. Luckily there are a bunch of apps that can help you do just that.

Meme Generator for Android lets you create and share hilarious memes in a flash. Choose from tons of popular memes and text, or create your very own with a custom picture.

If you’re into Tumblr, you know that it’s all about GIFs if you want to stand out. GifBoom for Android and iPhone lets you create animated GIFs from your camera or photo library in no time.

And have you been wondering how your friends create those awesome photo collages on Instagram? It’s easier than you might think. Just download Instapicframe for Android or iPhone. Drop multiple photos into one of the adjustable frames and create a truly original image.

Give these apps a try and you won’t believe how much attention your posts get. Don’t say we didn’t warn you.